Open For Business

A branded podcast from eBay and Gimlet Creative, about building a business from the ground up.

Featured Episode

#8 Customer Service in the Digital Era

March 23, 2017

“I had to begin the process of apologizing to customers for things I did do, for things I didn't do.” Karida Collins, owner of the Neighborhood Fiber Co. in Baltimore, Maryland

How to kill it at customer service in an on-demand, tech-savvy world.

We’re back, and we’d love your ideas!

We’ll be returning in March with Season Two of Open for Business, and we’d…

#5 How to Make It in America

Immigrants to the United States make up about thirteen percent of the U.S. population as a whole. And yet, from Silicon Valley to Main Street America, they make up a disproportionately large number of American business owners. In this episode, we explore why this is.

#4 Every Launch Is a Movement

How do you tell your company’s story in a way that resonates with customers?…

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